Terms & Conditions

Terms & Conditions

1. Definitions

"Company" / "Shreeshai": Refers to Shreeshai Technology and Services Pvt. Ltd., based in Pune, Maharashtra, India.

"User" / "Client": Refers to any individual or business entity that accesses or uses the services provided on www.shreeshai.com.

"Services": Include AEPS, DMT, BBPS, CMS, Micro-ATM transactions, bus booking, and other fintech-related solutions.

2. Acceptance of Terms

By accessing and using our services, the User agrees to these Terms & Conditions. If the User does not agree, they must immediately stop using the website and services.

3. Eligibility

Users must be 18 years or older and legally capable of entering into a contract. All registration details must be truthful and accurate.

4. KYC and Onboarding

Users and agents must complete KYC verification per RBI and NPCI guidelines. Shreeshai reserves the right to approve, suspend, or terminate access for non-compliance.

5. User Responsibilities
  • Keep login credentials and MPIN confidential.
  • Use services only for lawful purposes.
  • Report unauthorized activity immediately.
  • Cooperate with regulatory or audit inquiries.
6. Fees and Charges

Applicable charges and taxes are shown before each transaction and may change without notice.

7. Refunds and Disputes

Refunds for failed transactions are processed per regulatory timelines. Users must provide transaction IDs and supporting documents for disputes.

8. Account Suspension or Termination

Shreeshai may suspend or terminate a User’s account due to:

  • Breach of terms
  • Fraudulent activities
  • Regulatory non-compliance
  • Misuse of services
9. Intellectual Property

All website content, logos, designs, software, and documentation are the property of Shreeshai and may not be copied or used without written permission.

10. Limitation of Liability
  • No liability for indirect, incidental, or consequential damages.
  • Not liable for third-party system failures.
  • Maximum liability is limited to the disputed transaction amount.
11. Governing Law & Jurisdiction

These Terms are governed by Indian law. All disputes fall under the exclusive jurisdiction of courts in Pune, Maharashtra.

12. Changes to Terms

Shreeshai may update these Terms at any time. Continued use of the site implies acceptance of the revised terms.

13. Grievance Redressal