Privacy Policy
A. Introduction
We respect your privacy and are committed to protecting your personal data in accordance with the Digital Personal Data Protection Act (DPDP) 2023, RBI regulations, and the Information Technology Act, 2000.
B. Data We Collect
- Personal Information: Name, mobile number, email ID, address, Aadhaar/PAN, banking details
- Device Information: IP address, browser type, location, operating system
- Transaction Information: Transaction history, time, amount, recipient details
- Biometric Data: Where required for AEPS authentication
C. Purpose of Data Collection
- To process financial transactions and service requests
- For identity verification and compliance with KYC/AML laws
- Fraud detection and security monitoring
- For sending service-related updates, alerts, and customer support
D. Legal Basis for Processing
We process personal data based on:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate interest (e.g., fraud prevention or analytics)
E. Data Sharing
Your data may be shared with:
- Partner banks and financial institutions
- Government authorities and regulators
- Technology vendors and service partners (with confidentiality obligations)
We do not sell or rent user data under any circumstances.
F. Data Retention & Security
Data is stored securely and retained as long as required by law (up to 8 years in some cases). We use encryption, access controls, and secure servers to protect your information.
G. User Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Withdraw consent (where applicable)
- Request deletion (subject to legal requirements)
To exercise these rights, contact: privacy@shreeshai.com
H. Cookies & Tracking
We use cookies and similar technologies to improve website performance, personalize content, and analyze usage. You may disable cookies through your browser settings.
I. Children’s Data
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
J. Updates to Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website.
K. Contact Us
For questions or complaints: